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FAQ's - Frequently Asked Questions What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves. What is a local move? This usually refers to moves that are less than 100 miles and within the same state. What is an intrastate move? This refers to a move of more than 100 miles within the same state. Why is the cost for traveling higher for moving trucks? The costs of driving time are normally higher because moving trucks can’t travel at the same speed as regular vehicles on highways. They also can’t access any non-truck routes which results in longer mileage. What is overflow? ?Movers may have to leave some of your belongings behind if there is insufficient space in the moving van or truck. If this is the case, make sure to leave the least essential items for the next truck that will be heading to your area. ? What is shuttle service? This refers to the use of a smaller vehicle to provide access to residences when movers can’t use their regular large moving equipment. This may occur due to steep, narrow or winding driveways, blocked access due to trees or height or weight restrictions on bridges or overpasses. Will my moving company charge me for materials? Most moving companies will provide quilted pads for protecting your furniture at no additional cost. However, you will most likely be charged for additional supplies such as tape, packing paper and boxes. What is full packing? Your movers will pack everything in your household for you. Make sure to keep any legal papers, medicines and valuables with you during the move. What should I do with my plants? We recommend that you move your plants yourself as they can suffer from a lack of light and water and temperature extremes in the truck. Please note that some countries will not allow the import of plants or other agricultural items if you’re planning an overseas move. What is valuation insurance? Valuation insurance covers you for any damage that occurs to your belongings while they are in transit or stored in another vehicle. How are fees calculated for interstate moves? Your moving company may charge you a set fee which depends on the inventory of your items and delivery timeframe. They may also charge you based on the weight or volume of your items. What are “extraordinary value” items? In the moving industry, these items are ones that have a value of more than $100 per pound. You must list all of these items on the inventory form your moving company will provide. How long do I have to inspect my belongings for lost or damaged items after the move? You generally have 60 days to perform this inspection and notify your moving company of any problems. |
